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Ordering & Postage

ORDERING & POSTAGE

 

You can telephone us on the following numbers:
 
Free Phone Order Line: 0800 7837094
Customer Care Line: 01948 861308
Alternatively you can use our Contact Us form to send your inquiry into us and we will do our best to answer your query as soon as possible. Click Here to contact us.
Delivery
 
Address
You can either have your goods delivered to your home address or you have the option to enter an alternative delivery address, so that you can have the parcel sent to work or a friend so that you know someone will be there to sign for delivery.
Charges
UK STANDARD DELIVERY £5.40. Despatch will be by post or our contracted carriers and usually takes 3-5 working days.
Please Note: This is a signatory service.
UK PREMIUM SERVICE £7.15
Despatch will be our contracted carriers and usually takes 2-3 working days.
Please Note: This is a signatory service.
by providing a mobile number or E-mail address you will receive notification on the day of delivery.
 
EXPRESS £9.50
For urgent items to UK Mainland addresses, excluding Northern Scotland (subject to status)
Orders must be received by 2pm to receive next day delivery. (1pm Friday for Monday delivery)
 
UK SATURDAY £12.80
For guaranteed delivery on a Saturday, excluding Northern Scotland (subject to status).
Orders must be received by 1pm Friday to receive Saturday delivery.
Quoted Delivery
When you see the quoted delivery symbol, products are either heavy or an irregular shape and there may be an additional delivery charge, contact us for a delivery quote.
Please note that our carriers normally require a signature on delivery and they do not make timed deliveries.
Delivery Outside the UK
We are happy to deliver goods to most places outside the UK.
For a delivery quote, please call customer services on 01948 861308. The prices in this website include VAT at 17.5% where applicable.
 
Please note that our carriers normally require a signature on delivery and they do not make timed deliveries.
Time
We aim to despatch goods from our warehouse within 48 hours.
Occasionally at busy times this may take a little longer. You will be notified by email if it is anticipated that delivery will take longer than our stated time. In exceptional circumstances, please allow 28 days for delivery. We can advise on your delivery if you telephone 01948 861308  for details.
Method
We are pleased to work in partnership with the Royal Mail and TNT so where ever possible your goods will be sent this way. If an item is particularly heavy or of an irregular shape we will use contracted carriers. Please note that a signature will be required. Should you be out at the time of delivery a card should be left for you to advise that an attempted delivery was made and for you to contact the appropriate depot to rearrange.